Current Trends in the Global Hospitality Industry

Current Trends in the Global Hospitality Industry Generally, the hospitality industry consists of numerous fields, which most popular are restaurants, transportation and tourism. It is not a secret that the success of the hospitality industry depends on disposable income. Tourism services as well as leisure ones are considered to be the sectors the hospitality industry includes.Advertising We will write a custom essay sample on Current Trends in the Global Hospitality Industry specifically for you for only $16.05 $11/page Learn More The professionals from fast moving consumer good companies held the leading positions in the hospitality industry. The companies or the firms the professionals came from were famous for their innovations. That is why the companies’ strategic shift towards franchise can be explained so easy. According to Michael Ottenbacher (2011, p. 1) Hospitality firms develop innovations with specific objectives and goals in mind and have several approaches to measure performance accord ingly. However, no research in hospitality innovation has addressed the question of whether hospitality firms should have different approaches depending on their objectives for the individual innovation projects. The topics of our investigation are considered to be the distinctive features of the hospitality industry and leisure one, the relevance of fast moving consumer good experience to the hospitality industry, the meaning of brand management in the hospitality industry and the required skills for the leading positions people are to hold. As far as the hospitality industry is considered to be people-orientated business, the experience in FMCG (fast moving consumer goods) companies seems to be quite important. On the other hand, taking into account the parallels between the hospitality industry and the FMCG companies, one may point out that it is a dynamic relationship which is recognized to be an important issue for both sectors. There are also some contradictions concerning the importance of the experience in the terms of marketing. Thus, there is an opinion that understanding of different cultures and the work of various international organizations seems to be much more important than branding experience.Advertising Looking for essay on business economics? Let's see if we can help you! Get your first paper with 15% OFF Learn More From the outside the hospitality industry as well as leisure one seems to be a global; however, one is to take into account that there are numerous aspects which influence the industry fragmentation, i.e. various ownership structures as well as the real estate dimension. The hospitality industry which includes hotels can operate with management structure which includes numerous constituents. Thus, a General Manager, middle managers and administration are the most important parts of a hotel management. The innovations they follow are numerous hospitality management studies or various certification program s which impact on the popularity of a hotel. Moreover, there are various innovations which impact on the types of a hotel. Thus, the most widespread hotel types include: upscale luxury, full service, select service, limited service, extended stay, timeshare and destination clubs. According to Flora Gailliard (2011, p.1), ‘Hospitality management involves the planning, organizing, directing and controlling of human and material resources within the lodging, restaurant, travel and tourism, institutional management, recreational management and meeting and convention planning industries.’ While discussing the innovations of the hospitality industry, one is to take into account that the hospitality sector is considered to be much more conservative than the sector of FMCG. Consumer insight, innovation and marketing are all considered to be the burning issues. Thus, according to Spencer Stuart (2006, p.4), ‘a lack of strategic thinking about consumer expectations and beha viors is considered to be one of the biggest gaps.’ Using consumer data is recognized to be another step to understand the needs/requirements of the client.Advertising We will write a custom essay sample on Current Trends in the Global Hospitality Industry specifically for you for only $16.05 $11/page Learn More Developing talent inside is considered to be one more important innovation of the hospitality industry. It is said that the hospitality industry could know more about persons’ development from FMCG studies/investigations. Glenn Withiam (2011, p.1) is of the opinion that One issue for the industry to resolve is its relationship with third-party websites, or online travel agents (OTAs). The OTAs have been instrumental in helping hotels sell distressed inventory, but at the same time, price transparency has presented a challenge for hotels that wish to restore prices to pre-recession levels. References Gailliard, F., 2011. ‘The Hosp itality Industry’,The Black Collegian Onine Web. Ottenbacher, M., 2011. ‘Innovation Management in the Hospitality Industry: Different Strategies for Achieving Success’, Journal of Hospitality and Tourism  Research Web. Stuart, S., 2006. ‘Innovation and Brand Management in the Hospitality and Leisure Industry’ Web. Withiam, G., 2011. ‘Cautious Optimism: CHRS Examines Hospitality Industry   Trends’, Cornell University School of Hotel Administration Web.

How to Criticize Your Boss Without Losing Your Job

How to Criticize Your Boss Without Losing Your Job Feedback, as any good professional understands, is critically important. There’s nothing like a little constructive criticism to put the fire under your tail feathers and help you to understand and grow past your own limitations. But it isn’t just a one-way street. From time to time, it will be important- even necessary- to give your boss a little feedback too. You should want the kind of employee/boss relationship where that is possible- and work to cultivate it. Here are a few strategies for when you need to offer a little good-natured criticism to your boss without offending him or her or risking your good rapport.1. Pick your moment.If your boss is in the middle of a particularly stressful project or a bad week, you might want to wait until she’s not stomping around fuming with the shortest possible fuse. Let things die down a bit and pick a more peaceful, low-key moment to broach the subject. But do make sure to do it face-to-face. Meeting in person is a muc h better way to make the kind of connection you need for this to work.2. Ask permission.Particularly if you have a more formal relationship with your boss, or you’re nervous about how to broach the subject, it’s always a good idea to ask first. A simple, â€Å"Would you be willing to hear a different perspective on the situation?† or â€Å"Could I offer my two cents?† will work wonders and set the conversation up nicely.3. Keep it light.In this and all office interactions, stay positive. If humor is in your wheelhouse, try a humorous tone if appropriate. Avoid profanity and offensive jokes though; keep it professional. Be playful and as gracious and appreciative as possible. And try to limit your use of the word â€Å"but.† As in: â€Å"I really enjoy working with you but†¦Ã¢â‚¬ 4. Back it up.Don’t just assume your ideas are great and worth sharing- better than your boss’s. Support your ideas with facts about production or prod uctivity. And then make sure that your feedback will genuinely help the person. The more you can make it valuable to your boss, the better.5. Make it about you.â€Å"You† statements tend to make people extra defensive. Try to frame everything through your point of view. â€Å"I notice this†¦Ã¢â‚¬  â€Å"It affected me when†¦Ã¢â‚¬  And try not to generalize with words like â€Å"always† or â€Å"never.† Think about how an improved relationship would make you a better worker, and explain this, point-by-point, to your boss. If you frame it as â€Å"for the good of the company,† you’re more likely to get a positive response.6. Go in with a game plan.Think through what you’re going to say in advance. The more you plan it out, the better. And find a friend or family member to rehearse it with beforehand. The cooler and more prepared you are going in, the better it will go. If you storm in right on the heels of an annoying email inter action, you’re bound to say something you will later regret.7. Know when to stop.Say what you have to say as quickly, gracefully, and succinctly as you can- then stop. It can be hard, once you get started, to turn the faucet off- particularly if this is the first time you’ve tried giving feedback to your boss. But you’ll need to make sure to quit while you’re ahead and give room for your boss to respond. And try to listen with an open mind! The communication lines, at last, are open.